Leading with Emotion: The Human Side of AI Adoption
In this Masterclass, Debbie Lovich, BCG Managing Director and Senior Partner, will unpack how emotion, trust, and employee centricity drive the success or stall of AI adoption.
Drawing from the 2025 BCG × Columbia Business School study and her decades of research on joy and productivity at work, Debbie will share how leaders can bridge the “optimism gap” between the C-suite and employees and lead with understanding, not just direction.
In this Masterclass, Debbie Lovich, BCG Managing Director and Senior Partner, will unpack how emotion, trust, and employee centricity drive the success or stall of AI adoption.
Drawing from the 2025 BCG × Columbia Business School study and her decades of research on joy and productivity at work, Debbie will share how leaders can bridge the “optimism gap” between the C-suite and employees and lead with understanding, not just direction.
Debbie will walk us through:
- Key findings from the BCG×CBS Study: What distinguishes AI-ready organizations and how to apply these insights.
- Real-world case studies: Stories of organizations that built employee-centric AI cultures and those that didn’t.
- Live interactive Q&A: Your chance to apply the insights directly to your organization.
Why this matters for you
- Close the confidence gap: Turn employee anxiety into engagement and curiosity.
- Redesign leadership for empathy: Connect communication and emotion to drive true alignment.
- Unlock joy and autonomy: Design work where AI amplifies purpose, not replaces it.
- Move from rollout to relationship: Build readiness so your people lead transformation, not resist it.