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April 28, 2026

Build shared workspace agents with ChatGPT

Plus: GPT 5.5 and Images 2.0.

Evelyn Le

Editor, Lead with AI

ChatGPT now lets your team build shared agents that handle repeatable work

Presented by

OpenAI introduced workspace agents in ChatGPT this week, a meaningful step beyond custom GPTs. Teams can now create shared agents that take on repeatable work across tools, follow agreed processes, and continue working in the cloud even when you are away.

Powered by Codex, these agents are built for messy, multi-step work: they can gather context, use connected apps, ask for approval before sensitive actions, and produce outputs your team can review, reuse, and improve over time.

Here are the key updates:

Shared agents your whole team can use: Agents are designed to be shared within an organization, so teams can build one once, use it together, and improve it over time.
Built for repeatable workflows: OpenAI gives examples such as weekly metrics reporting, product feedback routing, lead outreach, software request review, and third-party risk screening.
Works across connected tools: Agents can connect to tools such as Google Drive, Google Calendar, Slack, and SharePoint, with support for skills, files, and custom MCP servers.
Can run without you watching: Agents can handle long-running tasks in the cloud, run on a schedule, and continue working even when you are away.
You control what agents can and can't do: For sensitive steps like editing a spreadsheet, sending an email, or adding a calendar event, you can require the agent to ask for permission before moving forward. Admins set role-based controls on who can build, run, and publish agents.

Workspace agents are available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans. For Enterprise and Edu, admins can enable agents using role-based controls. Credit-based pricing begins May 6, 2026.

For leaders on Business or Enterprise plans, this is the update most worth acting on this week. Many teams have already identified workflows that feel manual and repetitive, such as weekly reporting, request triage, data pulls across tools. Workspace agents are built for exactly that work.

Learn more about ChatGPT Workspace Agents

Read more AI news after this:

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Your AI Team Updates

GPT-5.5 is OpenAI's most capable model yet for multi-step work

OpenAI released GPT-5.5 on April 23, designed to take complex, multi-part tasks and carry them through with less guidance from you. It is stronger at writing, researching, analyzing data, creating documents and spreadsheets, and operating across tools. OpenAI says it is more intelligent and more token-efficient than GPT-5.4, making it better suited to real multi-step work. GPT-5.5 is rolling out to Plus, Pro, Business, and Enterprise users in ChatGPT and Codex.

Read the announcement

ChatGPT Images 2.0 thinks before it draws

OpenAI's new image model can plan, search the web, and generate up to eight images from a single prompt, all before delivering a final output. The result is noticeably better at complex layouts, dense text, and multilingual content, making it more useful for marketing assets, infographics, and presentations. Available to all ChatGPT users, with thinking mode on paid plans.

Try it in ChatGPT

Google Sheets now turns your data into interactive dashboards

Sheets Canvas lets you prompt Gemini to convert spreadsheet data into kanban boards, dashboards, calendars, and gallery views directly inside Sheets. The canvas is read-write, so edits update the underlying data in real time. Currently limited to English and US users on Gemini Alpha and Google AI Pro/Ultra plans.

Explore Sheets Canvas